👋 Hey there!

I'm Kamalaprasad Natarajan

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Software Engineer with over 5 Years of experience working currently @Centene | Certified RPA Developer | Certified Cloud Engineer | DevOps Engineer | Product Support Engineer | Site Reliability Engineer

Kamalaprasad Natarajan

About Me

Kamalaprasad Natarajan
Software Engineer

Kamalaprasad Natarajan

DevOps & Automation Engineer

As a DevOps and Automation Engineer with broad experience across healthcare, insurance, and banking, I thrive at the intersection of infrastructure automation, resilient application support, and continuous improvement. My track record spans designing and implementing robust automation frameworks, orchestrating cloud-native deployments on AWS and Azure, and optimizing CI/CD pipelines using tools such as Jenkins, GitLab, Terraform, Ansible, and Docker.

In my most recent role at Centene Health Care, I led initiatives automating and monitoring critical claims workflows, achieving a 60% reduction in manual testing and boosting system reliability through comprehensive API validation and incident management. I have engineered end-to-end solutions leveraging UiPath, PEGA, Python, PowerShell, and Salesforce RPA integrations, underscoring my strengths in both process automation and cloud platforms.

I am passionate about automating toil, whether through scripting in Bash, Java, C#, or Python, building resilient monitoring and alerting (Splunk, Dynatrace, AppDynamics), or partnering with cross-functional teams to solve integration and support challenges before they impact business operations.

5+ Years

Experience

11+

Certifications

50+

Projects Delivered

Download Resume

Tech Stack

HTML5
CSS3
JavaScript
React
Node.js
Bootstrap
Swift UI
REST APIs
AWS
Azure
GCP
PostgreSQL
MySQL
Oracle DB
MongoDB
DynamoDB
Python
Java
C#
PowerShell
Bash
Groovy
C/C++
SQL
Docker
Kubernetes
Jenkins
Git
GitLab CI/CD
Terraform
Ansible
UiPath
Pega
Salesforce
Splunk
Dynatrace

Projects

Healthcare Claims Automation

Designed and orchestrated job automation workflows using UiPath, PEGA, and Salesforce for healthcare claims processing, reducing manual testing by 60%.

UiPath PEGA Salesforce Python

RPA Bot Troubleshooting Framework

Automated RPA bot troubleshooting using PEGA 8.X Robotics Studio and ORACLE DB integration, improving bot performance by 20%.

PEGA 8.X Oracle DB Splunk Grafana

AI-Enhanced Test Automation

Built machine learning-augmented test automation frameworks using PEGA and .NET to predict failure points and auto-generate regression test cases.

PEGA .NET ML Models Azure

Infrastructure as Code Implementation

Enhanced security measures by implementing IaC with Terraform and Ansible to manage and configure environments for UiPath RPA workflows integration.

Terraform Ansible AWS Azure

Kubernetes CI/CD Pipeline

Automated deployments with Docker, Terraform, and Kubernetes, building cost optimization POC using ML models to forecast spend and detect anomalies.

Kubernetes Docker Jenkins GitLab

Monitoring & Observability Platform

Setup monitoring dashboards using ServiceNow, Dynatrace, and Splunk for early detection of issues and reduction of production defects.

Splunk Dynatrace ServiceNow Grafana

Social Media Analytics Dashboard

Developed dynamic UI websites using React JS and TypeScript, incorporating API testing and scheduled task automation via Power BI.

React JS TypeScript Power BI APIs

Salesforce Lightning Components

Developed Salesforce-integrated Lightning Components with AI APIs for real-time customer insights and leveraged Apex and LWC for predictive suggestions.

Salesforce Apex LWC AI APIs

Railway Business Database System

Designed comprehensive database management system for railway business operations using Microsoft Access, SQL, and data visualization with Tableau.

SQL MS Access Tableau JavaScript

Experience

Software Associate

Cognizant Technology Solutions

Sandy Springs, GA

Sept 2024 - Present
  • Implemented Pega-based API integrations with external systems for fraud risk analysis
  • Automated RPA bot troubleshooting using PEGA 8.X Robotics Studio, improving bot performance by 20%
  • Utilized CWS manager and Robot Manger using Pega Infinity to enhance claim processing
  • Developed SQL queries for incident support and bot defects from production databases
  • Enhanced system reliability using Azure, GitLab, Ansible Tower, and Tomcat
  • Improved change management workflows by automating incident tracking within ServiceNow
PEGA RPA Azure SQL ServiceNow

Quality Automation Engineer

Centene Health Care Corporation

Minnesota, USA

Sept 2024 - Present
  • Designed job automation workflows using UiPath, PEGA, Postman, Splunk, and Dynatrace
  • Developed scalable test automation frameworks using PEGA, UiPath, and .NET
  • Created data-driven automation scripts integrated into CI/CD pipelines (GitHub/GitLab Actions)
  • Built machine learning-augmented test automation frameworks to predict failure points
  • Developed LLM-powered API validation scripts using PowerShell and Postman
  • Designed AI-enhanced job automation workflows on AWS and Azure
  • Partnered with Salesforce teams to deploy GPT-based AI copilots
UiPath PEGA AWS Azure Salesforce AI/ML

DevOps Engineer

Cantaloupe Inc

Atlanta, GA

April 2024 - Aug 2024
  • Enhanced security with Infrastructure as Code (IaC) using Terraform and Ansible
  • Automated deployments with Docker, Terraform, TeamCity, and Octopus Deploy
  • Created POC using UiPath RPA for cost analysis integrating Salesforce into Excel
  • Enabled QA pipelines with Jenkins and OpenShift
  • Developed Salesforce Lightning Components consuming AI APIs for customer insights
  • Integrated Salesforce with external systems via REST APIs
Terraform Ansible Docker Jenkins Salesforce

Software Engineer

Farmers Insurance Group

Los Angeles, CA

May 2023 - Feb 2024
  • Spearheaded automation of SSIS package deployment with cross-functional teams
  • Utilized Kubernetes, Jenkins CI/CD, Java Script, Git-Hub, and Sonar-Qube
  • Enhanced front-end interfaces with RESTful APIs and optimized testing pipelines
  • Developed synthetic monitoring POCs using PEGA 8.X with LLM-based bots
  • Built Salesforce test automations using Apex and SOQL with AI classifiers
  • Monitored Experience APIs through AppDynamics and ensured resilience using DR/BCM
Kubernetes Jenkins PEGA Salesforce AppDynamics

Site Reliability Engineer

MetLife

New York, USA

Nov 2021 - Aug 2022
  • Developed and deployed cloud-native applications using Azure DevOps and Kubernetes
  • Automated test scripts using Selenium and Postman API
  • Worked on Swift Payments Gateway project automating virtual server installation
  • Utilized AWS Elastic Cloud and Microsoft Security integrations
  • Created Flowcharts and Playbooks via Ansible and draw.io
Azure DevOps Kubernetes Ansible AWS

Assistant System Engineer

Tata Consultancy Services

Chennai, India

Jan 2021 - Aug 2022
  • Worked with Rabo-Bank and MetLife Insurance clients
  • Developed and deployed cloud-native applications using Azure DevOps and Kubernetes
  • Integrated Power Platform tools into IT workflows
  • Designed test automation frameworks using Selenium WebDriver, TestNG, and Java
  • Improved application deployment times by 50% using SQL, Docker, and Azure Cloud
Azure Kubernetes Selenium Java

Master's degree, Management Information Systems

Cleveland State University

Cleveland, OH

Aug 2022 - Dec 2023
  • GPA: 3.3/4.0
  • Proposed "Car Rideshare" initiative aimed at improving transportation for students
  • Designed comprehensive Railway Business Database management system
  • Developed Student Administration and Flight Booking System using PHP
  • Interface optimization and integration with IoT technologies using Microsoft Access
Microsoft Access JavaScript Python SQL Tableau

Bachelor of Technology - BTech, Computer Science

Anna University Chennai

Chennai, India

April 2016 - July 2020
  • Completed comprehensive computer science curriculum
  • Gained proficiency in Linux, Terminals, and system administration
  • Developed web applications using HTML, CSS, and JavaScript
  • Strong foundation in C, C++, Java programming languages
  • Participated in problem-solving competitions and hackathons
Linux HTML/CSS C/C++ Java Git

High School

St. Johns Matriculation Higher Secondary School

Chennai, India

April 2014 - July 2016

Certifications & Awards

UiPath Certified Professional Specialized AI

UiPath Certified Professional Specialized AI

UiPath

Certified Pega Robotics System Architect

Certified Pega Robotics System Architect

Pegasystems

AWS Certified Cloud Practitioner

AWS Certified Cloud Practitioner

Amazon Web Services

Microsoft Certified: Power Platform Fundamentals

Microsoft Certified: Power Platform Fundamentals

Microsoft

Automation Anywhere Certified Advanced Professional

Automation Anywhere Certified Advanced Professional

Automation Anywhere

UiPath Certified Professional Automation Developer

UiPath Certified Professional Automation Developer

UiPath

Master of Information Systems

Master of Information Systems

Cleveland State University

Honors & Awards

International Student Peer Educator Award 2023

NASPA

Star Team Award - Awards for Excellence

Tata Consultancy Services

Special Initiative Award - Beyond Performance

Tata Consultancy Services

CEDVI Awards

Cleveland State University

Get In Touch

Let's Connect!

I'm always open to discussing new projects, creative ideas, or opportunities to be part of your visions.

Location

Morris County, NJ